FAQs
Global Expansion: Embracing the Future with Confidence
After years of meticulous cultivation and development, our brand has established a solid position in the target market and has gradually matured. Now, we are standing at a new starting point, preparing to take a significant step: expanding our international market presence. We are confident in the potential of our brand and the capabilities of our team, and we believe we can successfully promote our brand globally, allowing consumers around the world to experience the unique value of our products or services. We look forward to achieving notable success in the international market and establishing lasting and beneficial relationships with customers worldwide.
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How is the survival rate of green plants guaranteed?
What if the received green plants are damaged?
Please check the goods promptly after receiving them. If you find any damage, please take photos and contact us as soon as possible. We will handle it properly according to the specific situation, such as resending or giving corresponding compensation.
Are the varieties of exported green plants authentic?
We have a strict quality control process to ensure that the varieties of green plants exported are completely consistent with what you require, and we will also provide relevant variety certification documents.
How long will the transportation take?
The transportation time will be affected by various factors, such as the mode of transportation and the destination. However, we will cooperate with reliable logistics partners to shorten the transportation time as much as possible and keep you informed of the transportation progress in a timely manner.
How to ensure that the green plants are free from pests and diseases?
We will carry out a comprehensive pest and disease quarantine and treatment before export to ensure that the green plants meet the export standards, and we will also provide relevant quarantine certification.
What help can you provide in customs clearance?
We will provide accurate and complete customs clearance documents and materials, and provide guidance and assistance when necessary to ensure smooth customs clearance.
Can you provide personalized green plant matching services?
Of course, we can provide customized green plant matching plans according to your needs and preferences.
If there are problems with later maintenance, is there technical support?
We will provide some basic maintenance guidance. If you encounter problems during the maintenance process, you can contact us at any time, and our professionals will try their best to answer and provide suggestions for you.